How to Fix a Schlage Keypad Lock that Keeps Spinning
Schlage keypad locks are popular for their convenience and security. However, some users may experience issues with the lock, such as the keypad knob or lever spinning without unlocking the door. In this article, we will explore the possible causes and solutions for a Schlage keypad lock that keeps spinning.
Verify the batteries
One of the most common reasons for a Schlage keypad lock to malfunction is depleted batteries. Check the batteries and replace them if necessary. It is recommended to use high-quality alkaline batteries for optimal performance.
Check the installation
Improper installation can cause the keypad lock to malfunction. Make sure the lock is installed correctly by referring to the installation instructions provided with the lock, or consult the manufacturer’s website for guidance. Pay attention to the alignment of the lock’s internal components and the door’s strike plate.
Inspect the tailpiece
The tailpiece is a small metal bar that extends from the lock cylinder and connects it to the latch or bolt. If the tailpiece is damaged or misaligned, it may cause the knob or lever to spin without unlocking the door. Remove the lock from the door and inspect the tailpiece for any signs of damage or wear. If necessary, replace the tailpiece or consult a professional locksmith for assistance.
Lubricate the lock
A lack of lubrication can cause the lock’s internal components to bind, resulting in the spinning issue. Apply a small amount of a graphite-based lubricant to the lock’s moving parts, such as the latch, bolt, and tailpiece. Avoid using oil-based lubricants, as they can attract dirt and cause further issues.
Reset the lock
If the lock still spins after checking the installation, tailpiece, and lubrication, you may need to perform a factory reset. This will restore the lock to its original settings and may resolve the issue. To perform a factory reset on a Schlage keypad lock, follow these steps:
- Disconnect the battery.
- Press and hold the Schlage button.
- While holding the Schlage button, reconnect the battery.
- Release the Schlage button after the lock emits a long beep.
After the reset, reprogram the lock with your desired access codes and test the lock to see if the spinning issue is resolved.
Contact Schlage customer support
If all the above steps fail to fix the spinning issue, it is best to contact Schlage customer support for further assistance. They can provide guidance on additional troubleshooting steps or help you determine if your lock needs to be replaced. You can find contact information on their website or in the user manual that came with your lock.
In conclusion, a Schlage keypad lock that keeps spinning can be frustrating, but there are several steps you can take to resolve the issue. By following the guidance provided in this article, you can troubleshoot and fix most spinning issues with your Schlage keypad lock.
